We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Have questions? We're here to help! Reach out to us through any of the following methods.
123 Oxford Street
London, W1D 1AN
United Kingdom
1-800-SHOP-HUB
(1-800-746-7482)
support@shophub.com
We reply within 24 hoursMonday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
Once your order has been dispatched, you'll receive an email with your tracking number. You can use this to track your package on our website or the courier's site.
We offer a 30-day return policy for unused items in their original packaging. Simply contact us to initiate a return, and we'll provide you with a prepaid return label.
Standard shipping takes 3-5 business days. Express shipping (1-2 days) and next-day delivery are also available at checkout for an additional fee.
Yes! We ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Please contact us as soon as possible if you need to modify or cancel your order. We can make changes if your order hasn't been dispatched yet.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted.